|
A large number of customers are reporting receiving letters from either The Domain Registry of America, Domain Registry of Europe or EU Registry Services. These letters appear to be domain renewal notices but on closer inspection are actually offers to transfer your domain name to another registrar. If you take up the offer you will lose any free services that we currently provide with your domain name. You will also pay higher renewal fees than we currently charge. If your domain name is registered through us, we will send you renewal notices by email which will be clearly marked as having come from us. These emails contain a link to our billing and support section. The easier thing to do, if you do get an email or letter from these companies is to delete the email or to shred any letters received from them, which could be up to 9 months before your domain is due to expire. If you are in anyway concerned, please open up a ticket at http://www.isdoo.com/clients/submitticket.php Here are some details on the companies involved: Domain Registry of America This company has already been barred from carrying out this practice in the USA by the Federal Trade Commission. Click Here to read the FTC press release. They also operate in the UK and Europe under the name Domain Registry of Europe. Click Here to see a sample letter (Coming Soon) EU Registry Services This company operates out of St Neots, Cambridgeshire, UK and seems to only send letters to registrants in the UK. You can read more about this company's other activities by clicking here. This company now operates as Domain Registry Services. Domain Registry Services The letters come from: Domain Registry Services, Compass House, Vision Park, Cambridge. CB4 9AD and state that the domain name will stop working if you do not pay them. This is not true. Only your current registrar can process a renewal so if you do not renew through us your domain name will stop working. If you receive a letter from them you shouldreport it to Cambridgeshire Trading Standards as they are investigating it - Click Here for contact details. Please see the article above (EU Registry Services) for further information.
| 
